Thank you for taking the time to complete this short questionnaire. It should take less than 3 minutes. Your responses are anonymous and will help us improve access to GP … [continue] Patient access questionnaire
News
Improving Access to GP Services
Across Harrow Collaborative PCN, we want patients to know they can access high-quality, timely care from their local GP practice. This page outlines the improvements made during 2025/26 and our … [continue] Improving Access to GP Services
Do more with the NHS app
The NHS App helps you to get well, stay well and manage your health care Its a simple and secure way to: order repeat prescriptions find NHS services view your GP health record get reminders and messages and much more … It’s free and available 24 hours a day, 7 days a week.
Access plan
The aim is to improve: – Patient access (especially same/next-day). This can be enhanced by ‘Care navigation training at PCN and practice level, safe triage protocols for redirection (Pharmacy First, NHS App), cloud telephony with call-back and queuing features, and overflow call hub (8–10am peak support). – Efficiency of digital tools (e.g. NHS App, consult…
