The NHS App helps you to get well, stay well and manage your health care Its a simple and secure way to: order repeat prescriptions find NHS services view your GP health record get reminders and messages and much more … It’s free and available 24 hours a day, 7 days a week.
The aim is to improve: – Patient access (especially same/next-day). This can be enhanced by ‘Care navigation training at PCN and practice level, safe triage protocols for redirection (Pharmacy First, NHS App), cloud telephony with call-back and queuing features, and overflow call hub (8–10am peak support). – Efficiency of digital tools (e.g. NHS App, consult…
